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Benefits of ACBC
When to Use ACBC?
Why It Works ACBC's question flow incorporates the well-established theory that buyers make complex choices by forming a consideration set (typically using cut-off rules) and then choosing a product within that consideration set. We display relevant products for respondents to consider by patterning them after the preferred product that respondents have first specified using a BYO (Build-Your-Own) exercise.Respondents find adaptive CBC interviews more engaging, realistic, and relevant compared to traditional (static) CBC interviews. Even though the interviews are typically longer than standard CBC questionnaires, respondents generally prefer the overall experience. In addition to the standard part-worth utilities that are useful for segmentation and market simulation, we capture the specific "must-have" and "unacceptable" rules that respondents express during the screening process. We also can tabulate the responses from the BYO (configurator) question. These data provide greater insight than typical CBC studies. Customer Experiences
Technical Papers
ACBC Specifications:
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