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Survey log errors

Hi,

I created a survey and hosted it on a Sawtooth server.
However, I'm suddenly getting multiple errors  when I check the admin module.

The following errors occur:
Error - Failed to connect to the database. [ID: 199]
Error - Cannot insert into survey_log table. [ID: 332]

Could someone explain if something is wrong with the survey?
asked Jun 1, 2018 by Yannic
edited Jun 3, 2018

1 Answer

0 votes
Hi,

Those errors will happen anytime your survey is not able to connect to the database.  This is most likely not a problem with your specific survey.  When did the errors occur?

Best regards,

David Squire
answered Jun 1, 2018 by David Squire Silver Sawtooth Software, Inc. (5,730 points)
Most were around 31 May 2018 - 15:30 CEST.
Just a few after, but it seems to have stopped now.
We did need to restart the database on our main hosting system at that time.  That is most likely the cause of the errors.
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