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Lighthouse Studio closing out of nowhere

Good afternoon, everyone.

Currently using Lighthouse Studio, version 9.5.3.

Recently I have been facing the following issue: at times, when I try to edit a questionnaire (no matter if it is a list editing or question creation tasks, for example), the software closes out of nowhere.

I wonder if you guys may have a possible cause for this issue to occur.

Thanks a lot for your time.

Best,

Mauricio.
asked Feb 5 by Mauricio Belleza Bronze (630 points)

1 Answer

0 votes
Does it happen on a particular study?  

Is it reproducible?  

Where is the study located?

I will likely need to look at this if you can reproduce the issue consistently.  Go ahead and contact us so we can sort it out.

~Jon
answered Feb 5 by Jon Heaton Silver Sawtooth Software, Inc. (8,730 points)
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