Have an idea?

Visit Sawtooth Software Feedback to share your ideas on how we can improve our products.

Lighthouse Studio closing out of nowhere

Good afternoon, everyone.

Currently using Lighthouse Studio, version 9.5.3.

Recently I have been facing the following issue: at times, when I try to edit a questionnaire (no matter if it is a list editing or question creation tasks, for example), the software closes out of nowhere.

I wonder if you guys may have a possible cause for this issue to occur.

Thanks a lot for your time.


asked Feb 5, 2018 by Mauricio Belleza Bronze (630 points)

1 Answer

0 votes
Does it happen on a particular study?  

Is it reproducible?  

Where is the study located?

I will likely need to look at this if you can reproduce the issue consistently.  Go ahead and contact us so we can sort it out.

answered Feb 5, 2018 by Jon Heaton Silver Sawtooth Software, Inc. (9,030 points)