Have an idea?

Visit Sawtooth Software Feedback to share your ideas on how we can improve our products.

Print study error PDF

Hello,
when I click on print study --> Graphical view with PDF, I get an error:

Error message:
The following error occurred while printing to fiel:
Bad JSON escape sequence: \S.Path 'error', line 1, position 62.

What should I do? What means the position 62? What means the line 1?

Could you help me?

Thank you
asked Nov 15, 2017 by Mathias
Hi Mathias,
With this feature, there are options that allow you to turn on and off  including certain questions.  You might uncheck all the questions except for one or two and see if you still get the error. You might then try to narrow it down to a certain question that is causing the problem. Let us know what you find.
Hi
I don´t find any problem. When I chose the check: No errors or warnings were found in the questionnaire.
In which question is the error? I don´t understand the line and position.
Please send your study files in to support@sawtoothsoftware.com so we can take a look.

Thanks,
Jon

Your answer

Please only use this to answer the original question. Otherwise please use comments.
Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:

To avoid this verification in future, please log in or register.
...