I'm using an academic grant and am just trying to upload a surey for the first time. Unfortunately this isn't working.
It always stops at step 4/10 (HTML access) and gives an error "An unexpected error has occured, see log files". So when I have a look at the AutoUpdate log file it says "Connection timed out while communicating with the server."
How do I solve this problem?
In one try it skipped this step without causing problems but stopped at another point.
I already read that the firewall could be a problem. I don't know how to handle this though.
Thanks in advance!