Have an idea?

Visit Sawtooth Software Feedback to share your ideas on how we can improve our products.



In one field survey, our contractor is having problem to finish the questionnarie, because in the end it shows this error: ERR_EMPTY_RESPONSE

What is causing this error and what can we do to solve it?

asked Jun 7, 2017 by arianbortoli (190 points)

1 Answer

0 votes
Generally I see this error when the device is having connection issues to the server. Do you still get the error if your internet connection improves?
answered Jun 7, 2017 by Mike Lodder Gold (23,395 points)
The contractor is using offline survey, it shouldn´t have this error.