In May, we hosted 21 beta testers in Ft. Lauderdale, Florida for the beta program kickoff of the new MBC Software for Menu-Based Choice. The beta period will last about 9 months. MBC is an extension of CBC methodology to handle a variety of complex multi-check/configurator choice tasks. Common applications include bundling vs. a la carte product and service configuration for restaurant menus, autos, telecom bundling, single vs. multi-drug prescription, warranties, insurance, banking options, etc.
The beta training experience was very satisfying, and as usual we had a great time interacting with our clients.
While there were a few bugs uncovered during the two days of training, our programmer (Walt Williams) has been able to act quickly to release patches that fix most of the most pressing concerns and move the software development forward.
Twenty of the 21 attendees completed a feedback questionnaire at the conclusion of the event. Here are some of the results:
Q1. How well does the MBC software meet your expectations?
Q2. Thinking about MBC-type projects that you may want to conduct for your own organization and/or for clients, which best describes how you feel about the MBC software?
We are pleased with the positive feedback, especially given that the software still had a few bugs and a few planned features had not yet been implemented.
Beta testers are trained on the software and may use it during the beta period (expected to last until about March of 2012). Either internal or client projects may be completed.
We are continuing to polish the software and add new capabilities. Our next scheduled events for beta tester training are:
- October 13-14, Park City, Utah
- October 25-26, Vienna, Austria
To read preliminary documentation on the MBC software, download a PDF document at www.sawtoothsoftware.com/download/mbcbooklet.pdf.