How do I calculate hosting costs with the Academic Research or Academic Lab subscription license?
Both licenses provide for discounted hosting rates using our hosting system at hosting.sawtoothsoftware.com. If you sign up for an account using the hosting code provided in your licensing e-mail, your account will receive discounted hosting rates. Both licenses waive the monthly charge for lite servers, and your first 250 respondents are free. Academic Research hosting accounts can also choose to pay additional fees for larger servers or more respondents beyond the initial 250. Hosting fees are below. Academic Research license users also have the option to self-host surveys on their own servers for free.
- Lite server (251+ respondents), $0.50 per complete
- Basic server (recommended for 500+ completes) $0.35 per complete plus $300 per month
- Premium server (recommended for 5000+ completes) $0.20 per complete plus $750 per month
For instance, if you know ahead of time that you will exceed the 250 respondent limit, then you would choose from the above options and pay for the overage with a credit card once the project is finished. If you were going to have 600 respondents within a month and wanted to use a basic server, then the fee would be ((600-250 completes) x $0.35 per complete) + $300 x 1 month) = $422.50.