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Financial Services Conjoint Survey

This questionnaire uses conjoint analysis to determine your preferences for credit card features. We're going to display your results on the screen as soon as you finish.

For the purposes of this survey, put yourself in the situation that you are shopping for a new credit card. It is important for you to answer in the way you would if you were really choosing a credit card.

This survey will probably seem repetitious. We are going to show you many different credit card scenarios. We'll change the mix of features each time, so pay close attention. We need to ask you a lot of questions to understand how you react to subtle differences in credit card features. You must complete every question for us to be able to use your survey.

When you are finished with one question, just scroll down to the next. At the bottom of the survey, we'll ask you to send the completed form.

Are you ready?


First we'll show you two credit cards at a time. We'd like you to tell us which credit card you prefer. You will complete nine of these questions.


Which credit card would you prefer?
Choose a button below to show your preference


Discover
No annual fee
14% interest rate
$5,000 credit limit


VISA
$20 annual fee
18% interest rate
$2,000 credit limit


Strongly
Prefer
Left

Somewhat
Prefer
Left

No
Preference

Somewhat
Prefer
Right

Strongly
Prefer
Right




Which credit card would you prefer?
Choose a button below to show your preference


VISA
$40 annual fee
14% interest rate
$1,000 credit limit


MasterCard
No annual fee
18% interest rate
$5,000 credit limit


Strongly
Prefer
Left

Somewhat
Prefer
Left

No
Preference

Somewhat
Prefer
Right

Strongly
Prefer
Right




Which credit card would you prefer?
Choose a button below to show your preference


Discover
$20 annual fee
18% interest rate
$1,000 credit limit


VISA
$40 annual fee
10% interest rate
$5,000 credit limit


Strongly
Prefer
Left

Somewhat
Prefer
Left

No
Preference

Somewhat
Prefer
Right

Strongly
Prefer
Right




Which credit card would you prefer?
Choose a button below to show your preference


VISA
No annual fee
18% interest rate
$2,000 credit limit


MasterCard
$20 annual fee
10% interest rate
$1,000 credit limit


Strongly
Prefer
Left

Somewhat
Prefer
Left

No
Preference

Somewhat
Prefer
Right

Strongly
Prefer
Right




Which credit card would you prefer?
Choose a button below to show your preference


MasterCard
No annual fee
10% interest rate
$1,000 credit limit


Discover
$20 annual fee
14% interest rate
$5,000 credit limit


Strongly
Prefer
Left

Somewhat
Prefer
Left

No
Preference

Somewhat
Prefer
Right

Strongly
Prefer
Right




Which credit card would you prefer?
Choose a button below to show your preference


VISA
$20 annual fee
10% interest rate
$5,000 credit limit


MasterCard
$40 annual fee
14% interest rate
$2,000 credit limit


Strongly
Prefer
Left

Somewhat
Prefer
Left

No
Preference

Somewhat
Prefer
Right

Strongly
Prefer
Right




Which credit card would you prefer?
Choose a button below to show your preference


Discover
$40 annual fee
10% interest rate
$2,000 credit limit


VISA
No annual fee
14% interest rate
$1,000 credit limit


Strongly
Prefer
Left

Somewhat
Prefer
Left

No
Preference

Somewhat
Prefer
Right

Strongly
Prefer
Right




Which credit card would you prefer?
Choose a button below to show your preference


MasterCard
$20 annual fee
14% interest rate
$2,000 credit limit


Discover
$40 annual fee
18% interest rate
$1,000 credit limit


Strongly
Prefer
Left

Somewhat
Prefer
Left

No
Preference

Somewhat
Prefer
Right

Strongly
Prefer
Right




Which credit card would you prefer?
Choose a button below to show your preference


MasterCard
$40 annual fee
18% interest rate
$5,000 credit limit


Discover
No annual fee
10% interest rate
$2,000 credit limit


Strongly
Prefer
Left

Somewhat
Prefer
Left

No
Preference

Somewhat
Prefer
Right

Strongly
Prefer
Right






Now we are going to show you one credit card at a time. We'd like you to tell us how likely you would be to sign up for it. You will complete nine of these questions.


How likely would you be to sign up for this credit card?
Choose a button below to show your preference


Discover
$20 annual fee
14% interest rate
$2,000 credit limit

Definitely
Would
NOT

Probably
Would
NOT

Might or
Might
NOT

Probably
Would

Definitely
Would




How likely would you be to sign up for this credit card?
Choose a button below to show your preference


VISA
$20 annual fee
10% interest rate
$1,000 credit limit

Definitely
Would
NOT

Probably
Would
NOT

Might or
Might
NOT

Probably
Would

Definitely
Would




How likely would you be to sign up for this credit card?
Choose a button below to show your preference


MasterCard
No annual fee
10% interest rate
$2,000 credit limit

Definitely
Would
NOT

Probably
Would
NOT

Might or
Might
NOT

Probably
Would

Definitely
Would




How likely would you be to sign up for this credit card?
Choose a button below to show your preference


VISA
No annual fee
14% interest rate
$5,000 credit limit

Definitely
Would
NOT

Probably
Would
NOT

Might or
Might
NOT

Probably
Would

Definitely
Would




How likely would you be to sign up for this credit card?
Choose a button below to show your preference


VISA
$40 annual fee
18% interest rate
$2,000 credit limit

Definitely
Would
NOT

Probably
Would
NOT

Might or
Might
NOT

Probably
Would

Definitely
Would




How likely would you be to sign up for this credit card?
Choose a button below to show your preference


Discover
$40 annual fee
10% interest rate
$5,000 credit limit

Definitely
Would
NOT

Probably
Would
NOT

Might or
Might
NOT

Probably
Would

Definitely
Would




How likely would you be to sign up for this credit card?
Choose a button below to show your preference


MasterCard
$40 annual fee
14% interest rate
$1,000 credit limit

Definitely
Would
NOT

Probably
Would
NOT

Might or
Might
NOT

Probably
Would

Definitely
Would




How likely would you be to sign up for this credit card?
Choose a button below to show your preference


Discover
No annual fee
18% interest rate
$1,000 credit limit

Definitely
Would
NOT

Probably
Would
NOT

Might or
Might
NOT

Probably
Would

Definitely
Would




How likely would you be to sign up for this credit card?
Choose a button below to show your preference


MasterCard
$20 annual fee
18% interest rate
$5,000 credit limit

Definitely
Would
NOT

Probably
Would
NOT

Might or
Might
NOT

Probably
Would

Definitely
Would






Thank you for your participation!

To complete the survey and view your results, press the send button.

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